Tempered Glass

Warranty

All Optisafe Tempered Glass comes with free screen protector replacements for 180 days from the date of purchase as per the terms and conditions mentioned below for all eligible products. The company reserves the right to withdraw this offer at any time. The USNs registered before withdrawal of the offer will be covered in this warranty policy.

  • To be eligible for free replacement, customers must register the product using the USN on our website under “Register Your Product”.
  • The USN is available on the product box (format: S-12-25-00000000001).
  • Free replacement covers cracks and chipping only. Scratches are not covered.
  • Customers can avail up to 1 free replacement within 180 days from the purchase invoice date.
  • Replacement request must be registered separately on the Optisafe website under ‘Claim Your Replacement’.
  • All claims are subject to verification and approval by the Optisafe backend team.
  • The company may withdraw the offer at its own discretion. Offer will remain valid for already registered products, if registered by the day the offer is withdrawn.
  • The customer needs to register their purchased product by clicking on section “register your product”
  • Once customer has submitted all requirements for product registry, the customer will receive a confirmation email or WhatsApp/SMS that their product has been successfully registered.

Note: The customer needs to register the product within 07 days of the purchase invoice date. In case the customer does not register for the warranty within 07 days, then the free replacement offer stands cancelled

  1. Customers need to apply for replacement under section “claim your replacement”.
  2. One customer has submitted the claim form; they will receive a Confirmation Notification via email or on WhatsApp/SMS.

After customer we have received customer request for replacement, our backend team will Verify the Claim Details and Reason.

After approval, the replacement product will be dispatched.

  • If the product was purchased from a Physical Store, the replacement will be delivered to the Same Store.
  • If the product was purchased from www.optisafe.in, then the replacement will be delivered to the
  • Shipping Address
    • mentioned in the order.

For any questions regarding this policy or to initiate a replacement, please contact us at support@optisafe.in or Phone +91 9773589242

  • No Refunds: Warranty claims are eligible for replacement only; refunds or store credit are not provided.
  • Third-Party Sellers: Products purchased from unauthorized sellers are not covered under this warranty.
  • Support: For questions or assistance, please contact support@optisafe.in.